When saving money is NOT a value

We've all seen the commercials "15 minutes can save you 15%" or "We can save you $500". The problem with these commercials is that they are not telling you whether the coverage matches what you had on your prior policy. We can save you a lot of money too by cutting coverages, but if you have a claim and don't have the correct coverage or don't have enough coverage, how is that a value to you? And yes, you might save money by switching to the lizard, but when you have a problem with your bill or need to file a claim, you have to call a 1-800 number and who knows who you'll get and you'll never get the same person twice. With a local agent like us, we know your name, our kids go to school and play ball with your kids, and we CARE if you have a loss. We see you at the grocery store and sit next to you at church. We're your neighbors and your friends. We're here for you when you have a baby, buy your first house, lose a loved one, all your major lfe events. We're YOUR agent, we work for YOU, we're not just someone with a head set sitting in a call center watching the clock to go home at the end of our shift. We've chosen this as our career and life's work, because we love serving and taking care of people, and we're proud of what we do and love our job. What is more valuable, saving a few dollars or having the correct coverage and an agent that actually knows and cares about you?